Users are pretty excited to know the latest features about the new Windows’ update. HP users have already upgraded their devices to Windows 10. While some share good responses about the new version, others struggle to resolve the technical problems. Especially with the HP Printer, the problem gets worse as the device doesn’t start after a successful installation of the Windows 10. It goes without saying, every software update invites some technical issues and makes the device incompatible for use, at least for once. And, such issues are to be resolved timely to optimize the use of the printer.
The HP Customer Support says that while installing the software, Windows 10 warns you if the software cannot support your device. But, even the printer models that are compatible with the software fail to support a smooth software switch. The reason behind this is that the new operating system doesn’t include drivers for the printer. Moreover, the manufacturers doesn’t provide timely updates on the drivers. The HP customer support believes that although HP printers are hugely popular PC accessories, they are more prone to the technical problem, even after the successful installation of the Windows 10. Here are some tips to resolve the HP printer problems with Windows 10.
Step 1: Open the control panel of Windows
Use the Windows 10’s troubleshooting tools to find the problem with the printer. Search for the printer in the ‘Search Box’ of the Windows 10. Select ‘Devices and Printers’ from the list of results. This opens the Device and Printer Control Panel. Now, the next step is to troubleshoot.
Step 2: Troubleshoot your connected printer
Search for your printer in the ‘Control Panel’. It must be listed under the ‘Unspecified’ or ‘Printers’ section. In case it is there, right-click and choose ‘Troubleshoot’ from the menu. Now, just follow the on-screen instructions for troubleshooting your printer. This should work and you will get to know the reason behind the problem. If the problem still persists, you can contact HP Customer support and seek for their expert support or else you can try step 3.
Step 3: Know if the printer is properly installed
If the Windows 10 has not detected your printer, and if the step 2 doesn’t work, the next step is to check whether or not the printer is installed properly. To check, click ‘Start’ and go to the Settings-> Devices->Printers and Scanners. If you see your printer listed in the main window, select ‘Add a printer or scanner’ option and wait till the time Windows tries to detect your printer. Ensure that your printer is connected to your PC and is switched on.
If none of the above steps work for you, this means that your printer has some serious compatibility issues with the new Windows 10. And, this requires an expert help from the HP customer support. Call the HP customer support number and get all the problems related to the printer resolved permanently.